How can customers be inspired to linger? It’s simple – treat them like guests. Do not view your customers as walking “wallets” but value them the way they deserve. A friendly welcome starts positive communication and creates a friendly atmosphere. Meet your customers. Take their coats or bags and keep them safe so that they can focus on the merchandise without having to keep looking out for their personal items. Offer them a drink as you would your guests. Do not thoughtlessly serve just anything but choose a special tea or coffee. Serve it in a beautiful cup and maybe with a matching decoration. Let customers feel your passion and valuation this way. You think that won’t work for you? We will gladly show you how to inspire your customers!